The Hero did not show up/is late. What do I do?

You can contact the Hero directly. The Hero's contact details can be found in your booking confirmation or under the My Requests tab in your ServisHero app (this information is available 24 hours before the job is due to start).

Alternatively, you can contact our Customer Service team for further assistance on weekdays (10am - 7pm, except public holidays) by:

• Call us at [phone] (MY) or [phone] (SG);
• Write to us at [e-mail];
• Chat with us on the ServisHero webpage or app chat.