The Hero broke/stole/damaged something. What do I do?

We strongly encourage you to resolve the above conflict(s) directly with the Hero.

In the event that you are unable to do so, reach out to our Customer Service team for assistance within 7 days of the job completion on weekdays (10am - 7pm):

  • Call us at +60 3-8408 1345(Malaysia) +65 8815 3055(Singapore);
  • Write to us at;
  • Chat with us on the ServisHero webpage or app chat.


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