It depends on your building. We strongly advise that you check with your apartment/condominium manager to determine whether the working permits is required for entry of Heroes to complete your booked service.
If you require us to provide the necessary details to submit to your apartment/condominium manager, kindly let our Customer Service team know in advance.
You may contact our customer service team on Weekdays (10am - 7pm):
- Call us at +603-6412 8099 (MY) or +65 8858 3570 (SG);
- Write to us at firstname.lastname@example.org;
- Chat with us on the ServisHero webpage or app chat.
Schedule a cleaning session in Kuala Lumpur, Johor Bahru or Singapore today. Or, schedule an AC servicing session in Kuala Lumpur or Singapore today! Alternatively, download our app from the App Store or Google Play to submit a request.